Domestic Shipping (Within the United States)

We currently ship to all U.S. states except where hemp-derived CBD is restricted or prohibited. It is your responsibility to ensure that CBD is legal in your area before placing an order.

• Processing Time: Orders are processed within 1–3 business days. You will receive a confirmation email once your order has shipped.

• Delivery Time: Most orders arrive within 3–7 business days after shipping, depending on your location and chosen shipping method.

• Shipping Methods: We use USPS, UPS, and FedEx for reliable delivery.

Shipping Zones

We ship within the United States only. At this time, we do not offer international shipping, due to varying international laws regarding CBD.

Shipping Costs

Shipping costs are calculated at checkout based on your order’s weight and shipping address. We occasionally offer free shipping promotions—sign up for our newsletter to stay updated.

Returns/ EXCHANGES / LOST OR DAMAGED PACKAGES

Returns

Due to the nature of our products, all sales are final. We do not accept returns on opened or used products. If you are unsatisfied, please contact us and we will do our best to make it right. Contact us at info@blackwarriorhempco.com with your order number and photos (if applicable).

Exchanges

We only offer exchanges for items that are damaged or defective upon arrival. You must notify us within 7 days of receiving your package, and provide photo documentation. Contact us at info@blackwarriorhempco.com with your order number and photos (if applicable).

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

• Contact us at info@blackwarriorhempco.com with your order number and photos (if applicable).

• We may file a claim with the carrier on your behalf and offer a replacement or store credit, depending on the situation.

Accepted Payment Methods

We accept the following secure payment options:

• Visa

• MasterCard

• American Express

• Discover

• Cash for pick up

Please note: Due to industry restrictions on hemp-derived products, certain payment processors may limit or delay transactions. We use a secure, CBD-friendly payment gateway to ensure compliance and protection.

Payment Requirements

• Payment is required in full at checkout.

• All transactions are processed in USD (U.S. Dollars).

• Orders will not be processed until payment has been successfully completed.

• We do not ship to States that are illegal for CBD. Please be aware of your States Laws. Refunds may take up to 30 days.

• We do not sell or ship to minors.

Instructions

“CBD” items - Once you add items to your “Shopping Bag” and proceed to checkout, you will be prompted to enter your shipping and payment details. You will receive an order confirmation email once your payment is processed.

“Merch” items- Once you add items to the Cart and proceed to checkout, you will be prompted to enter your shipping and payment details. You will receive an order confirmation email once your payment is processed.

Please note: There are two ways to sign back in to view your order details. CBD items are separated from Merch.

LEGAL

All products sold by Black Warrior Hemp Co contain less than 0.3% THC and are compliant with the 2018 Farm Bill and Alabama state laws. It is the responsibility of the customer to know and follow the laws of their local jurisdiction. We do not sell or ship to minors.

CONTACT US

Have questions about shipping or payments? We’re here to help!

• Email: info@blackwarriorhempco.com

• Phone: (205) 301-0240

• Business Hours: Monday – Saturday, 9AM – 5PM CST

Thank you for choosing Black Warrior Hemp Co – your trusted source for high-quality Alabama-grown CBD.